Shipping Policy
Thank you for choosing Bookshelf.pk for your reading needs. We are committed to providing you with reliable shipping and prompt delivery. Please take a moment to review our shipping policy.
Shipping Options
At Bookshelf.pk, we offer standard shipping to ensure your books arrive safely and on time.
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Standard Shipping:
Our standard shipping option ensures delivery within 4 to 8 working days for most locations within Pakistan. Delivery times may vary based on the product ordered and the destination city. This is the most cost-effective option. -
International Shipping:
We offer international shipping for readers outside Pakistan. Shipping charges vary depending on the country, state, or city of delivery. For updated rates, please contact us via email or WhatsApp at 03172758529. Note that the provided rates will be valid for 7 days from the date of inquiry.
Processing and Handling
Once you place an order, our team will process it promptly. Orders are typically fulfilled within 3 to 4 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
To keep you informed, we provide real-time tracking information. Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor its progress.
Delivery Time
The estimated delivery time depends on the shipping method chosen and your location. Generally, deliveries take between 4 to 8 working days. Please note that unforeseen factors, such as weather conditions, public holidays, or customs delays (for international orders), may affect delivery times.
Accurate Order Information
To ensure a smooth and timely delivery, please provide complete and accurate order information, including a correct and active contact number. This helps the courier team reach you when the parcel is scheduled for delivery. Additionally, make sure your address includes all necessary details, such as apartment/house/office numbers, landmarks, or street names. If the provided address is incomplete, in a non-serviceable area for the courier, or located in a remote area, we reserve the right to cancel the order. Unfortunately, in any such case of incomplete order information, we will not be liable for compensation if the order is not delivered. We kindly ask that you review your address and contact details carefully before placing your order to avoid any delays or inconvenience.
Non-Delivery
If your order does not arrive within the estimated delivery time, please contact our customer support team. We will investigate the issue and, if necessary, take appropriate action, including reshipment or issuing a refund.
Contact Us
For any questions or assistance with our shipping and delivery policy, please reach out to our customer support team at bookshelf.pk@gmail.com or Whatsapp Chat Support 03172758529.
We appreciate your support and look forward to serving you!