{"product_id":"unreasonable-hospitality-by-will-guidara","title":"Unreasonable Hospitality by Will Guidara","description":"\u003ch2\u003eQuality Information\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003ePaper Quality: 70 gsm off-white (Excellent)\u003c\/li\u003e\n\u003cli\u003eCover Quality: 260 gsm card\u003c\/li\u003e\n\u003cli\u003ePrinting: Digitally printed with a high-quality finish\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eAbout This Book\u003c\/h2\u003e\n\u003cp\u003eUnreasonable Hospitality is the story of how Will Guidara turned a struggling two-star restaurant into the best restaurant in the world. At just twenty-six, Guidara took charge of Eleven Madison Park in New York, a beautiful space that had never found its true identity. Over the next eleven years, he and his team rebuilt the restaurant from the ground up, not just through better food, but through a completely new idea of hospitality. They surprised guests with thoughtful, unexpected gestures that went far beyond a normal dinner, turning simple meals into moments people would never forget. This book takes readers behind the scenes of that journey, showing how genuine care for people, both customers and staff, can completely change the way a business runs.\u003c\/p\u003e\n\u003ch2\u003eWhy You'll Love This Book\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eA true, inside look at how one of the world's top restaurants was built from scratch\u003c\/li\u003e\n\u003cli\u003eReal stories of extraordinary customer experiences that feel almost magical\u003c\/li\u003e\n\u003cli\u003ePractical lessons on leadership, teamwork, and giving honest feedback\u003c\/li\u003e\n\u003cli\u003eIdeas that apply to any business, not just restaurants or hospitality\u003c\/li\u003e\n\u003cli\u003eEasy to read, motivating, and packed with real workplace wisdom\u003c\/li\u003e\n\u003cli\u003eA favourite among entrepreneurs, managers, and customer service teams worldwide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eFull Description\u003c\/h2\u003e\n\u003cp\u003eUnreasonable Hospitality is a New York Times bestseller that has changed how people think about service and leadership across many industries. It tells the remarkable story of Will Guidara, who took over a quietly failing restaurant and helped turn it into the best in the world within just over a decade.\u003c\/p\u003e\n\u003cp\u003eThrough honest and often surprising stories, Guidara shows what it really means to go beyond expectations for the people you serve and the people you work with. From arranging a magical snow experience for a family who had never seen it, to creating a beach scene indoors for guests whose holiday plans fell through, the book is full of moments that show the power of genuine care.\u003c\/p\u003e\n\u003cp\u003eGuidara also shares lessons on building strong teams, giving feedback with honesty and respect, and helping every employee feel like an owner of the business. This book is a practical and inspiring guide for anyone who wants to create real, lasting impact through the way they treat others, whether in business or in everyday life.\u003c\/p\u003e","brand":"Bookshelf.pk","offers":[{"title":"Default Title","offer_id":54710855893314,"sku":null,"price":790.0,"currency_code":"PKR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/8314\/2466\/files\/UnreasonableHospitalitybyWillGuidara-Bookshelf.pkPakistan.webp?v=1781947783","url":"https:\/\/book-shelf.pk\/products\/unreasonable-hospitality-by-will-guidara","provider":"Bookshelf.pk","version":"1.0","type":"link"}